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We want you to be happy with your purchase! That's why we offer a 30-day return policy. Here are the details:

• Full Refund: You can get a full refund (excluding shipping fees) if your items meet our return terms and conditions.
• Return Request: Make sure to submit your return request within 30 days of receiving your package.

To initiate a return, simply send us an email at support@visibreez.com. We would appreciate knowing the reason for your return.

Return Conditions:

1. Submit your return request within 30 days after delivery.
2. The item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging.

For more information, please check our Refund Policy.

If you have any questions about returns, feel free to reach out to us at support@visibreez.com, and we’ll send you the instructions on how and where to send your items back.

We process orders within 1-3 business days.

Since we offer worldwide shipping, delivery time can vary depending on the country you order from. For most countries, parcels should arrive within 10 business days (excluding Sundays and statutory holidays).

If you're curious about shipping times, please visit our Shipping Policy link Below:
Shipping Policy

Our standard shipping cost is calculated at checkout. However, we do have promotions for free delivery.

Most orders are processed and shipped within 72 hours. You will receive a shipment confirmation email once the tracking number is available.

A tracking number will be sent to you by email within 24 hours after your order has been placed. You can also put your tracking number Tracking Order to check.

If you didn't receive your tracking number within the time frame, please contact our support team at support@visibreez.com

We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also accept Google Pay, Apple Pay, and PayPal.

We aim to deliver the best products and services for you, so our warehouse starts processing orders within a few hours of receiving them. Typically, orders are ready within 6-12 hours. If a change is absolutely necessary, please contact us as fast as possible at support@visibreez.com after the order has been placed, and we'll do our best to help. However, once the order has been shipped, we cannot make any change the order.

Once an order has been placed and payment has been processed, the customer has the right to cancel their order at any time prior to shipment. In order to cancel an order, the customer must contact us within 12 hours through our customer service channels (support@visibreez.com).

Please inspect your order upon reception and contact us at support@visibreez.com  immediately in case the item is defective or damaged or if you received the wrong item so we can evaluate the issue and make it right. We may need to require photographic evidence of the damaged product through email. After verifying the damage, we will send you a new replacement product according to the timeframe specified in our shipping policy.

For sizing issues, we can offer you a free replacement. However, you will need to pay for the shipping fee for the new item. Please contact our support team at support@visibreez.com for more details on the exchange.