Shipping policy
At VISIBREEZ, we are committed to providing reliable and efficient delivery services to our customers worldwide. Please review the following information regarding our shipping and processing policies.
PROCESSING TIME
Orders are typically processed within 1-3 business days after payment confirmation. This includes order verification, quality checks, and packaging.
SHIPPING TIME
Since we offer worldwide shipping, delivery time can vary depending on the country you order from. For most countries, parcels should arrive within 10 business days (excluding Sundays and statutory holidays).
| Location | Shipping Times |
| 🇺🇸 United States | 5 - 12 business days |
| 🇬🇧 United Kingdom | 5 - 12 business days |
| 🇪🇺 Europe | 7 - 10 business days |
| 🇨🇦 Canada | 7 - 12 business days |
| 🇦🇺 Australia | 7 - 12 business days |
| 🇳🇿 New Zealand | 8 - 10 business days |
TRACKING INFORMATION
You may track your order here: https://www.visibreez.com/apps/parcelpanel
You will receive a shipping confirmation with tracking information via email once your tracking code is activated. You may also sign in to track the status of your order through your account.
Address Errors:
Please ensure your shipping address is entered correctly at checkout. We cannot be held responsible for lost or stolen packages confirmed to have been delivered to the address provided during order placement.
ORDER CHANGES AND CANCELLATION
Once an order has been placed, changes or cancellations may not be possible due to the automated nature of our order fulfillment process. Please double-check your order before confirming your purchase. If you wish to return a product, you have to start the returns procedure once you've received the item.
ITEM NOT RECEIVED
If you've successfully placed an order and haven't received it yet, but the tracking status shows it's delivered, you may want to contact the carrier to locate your package. Once the item is in the carrier's possession, we no longer have control over it. If the issue persists, kindly contact us at support@visibreez.com , and we will do our best to assist and resolve the issue as quickly as possible.
Unexpected Delays:
External factors such as international customs processing, holidays, or extreme weather conditions may cause delays. If your package is taking longer than expected, please reach out to us, and we will work with you to resolve the situation.
CONTACT INFORMATION
If you have any questions about your order or our shipping policy, please contact our customer support at support@visibreez.com
Note: Shipping times and policies may be subject to change, and any updates will be reflected on this page.
Thank you for shopping with VISIBREEZ ! We appreciate your business and look forward to serving customers worldwide.